PUSPITASARI, Salwa; SAMUDRA, Muhammad Aryo; MAULANA, Toriq Noor. Evaluasi Manajemen Layanan TI pada Service Desk E-commerce Shopee Menggunakan Framework ITIL V4. JSI: Jurnal Sistem Informasi (E-Journal), [S. l.], v. 16, n. 1, p. 150–158, 2024. DOI: 10.18495/jsi.v16i1.154. Disponível em: https://jsi.ejournal.unsri.ac.id/index.php/jsi/article/view/154. Acesso em: 19 sep. 2024.