A. H. Hartoyo, Nurul Mutiah, and Ibnur Rusi, “An Analysis M-Paspor Application Service Quality Using Mobile Service Quality And Importance Performance Analysis Method: Analisis Kualitas Layanan Aplikasi M-Paspor Menggunakan Metode Mobile Service Quality Dan Importance Performance Analysis”, JSI, vol. 16, no. 2, pp. 325–339, Oct. 2024.